If you are unsatisfied with your purchase you may return your goods within 14 days of your purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned. Prints, newspapers, magazines or books cannot be returned. To complete your return, we require a receipt or proof of purchase. No refunds will be granted (if applicable) to prints, books, magazines, newspapers, CD, DVD, cassette tape, or vinyl records that has been opened or with signs of use. Purchase using crypto currencies are final. Any item not in its original condition, is damaged or missing parts for reasons not due to our error. Any item that is returned more than 14 days after delivery. Sale items (if applicable); Only regular priced items may be refunded, unfortunately sale items cannot be refunded. Exchanges (if applicable); We only replace items if they are defective or damaged. Please kindly contact us at email@example.com prior to initiating a return.
Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over €75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Cancellations: If you have placed an order and you wish to cancel your purchase please email firstname.lastname@example.org within 24 hours, Swiss law does not guarantee you the right to cancelation on online sales. Cancellations will be at our discretion.
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